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Terms and conditions


When shopping on you are subject to the terms and condition set out on this page. By using the website you agree to be bound by these terms and conditions.

Please carefully read these terms and conditions before using the website.

When shopping on you are entering into a contract with:


Jægersborggade 15

2200 Copenhagen N

CVR. NR. 33059221



If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when you registered.

Tricotage reserves the right to refuse access to website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.



The estimated delivery time is 3-6 business day to EU-countries and 4-8 business days to all other countries. Shipping is 75 DKK/ 10 EUR.



We will require you to provide particular personal information such as your credit card details and your billing address for the purposes of completing your order. We will only use this information for the purposes of managing your order or your usage of the website.

We use our best efforts to be sure that third parties who work with us, agree to protect personal information that they must access in order to process your order.


5. RETURN gladly accept returns. You have to return the merchandise no later than 14 days from the date of receipt. We do not accept items that have been worn, altered or washed. As soon as we have received the returned items and they have undergone a quality control check we will credit your account/credit card. We only credit the card that was used to purchase the items, in that way we can limit the use of stolen credit cards. Please keep your postage receipt as a proof that the package was sent.

You are responsible for the return expenses.

Return address:


Jægersborggade 15

2200 Copenhagen N

Att: Webshop - Return



When you place an order to purchase a product from the website, we will send you an email confirming receipt of your order and containing the details of your order.



Tricotage will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.



These terms of use are complied in accordance with Danish law and the Danish courts will have exclusive jurisdiction for any dispute under this agreement.

The laws of your country may differ from Denmark and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.